Effective Date: April 24, 2026
Body By Tanya (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy & Cookie Policy describes how we collect, use, and share information from and about you when you visit our website, purchase our health coaching sessions, or enroll in our self-paced courses.
By using our website and services, you agree to the terms of this Privacy & Cookie Policy.
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We may collect the following categories of personal information:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Health and Fitness Goals / Wellness Information You Provide: Health and fitness goals, preferences, training history, dietary habits, lifestyle information, and other wellness-related information you voluntarily provide during consultations, coaching check-ins, intake forms, questionnaires, or communications. (Note: We are not a medical provider and do not request that you submit highly sensitive medical records; if you choose to share such information, you do so voluntarily.)
- Payment Information: Payment details necessary to complete a transaction (for example, billing name and billing address, and limited payment-related information). Payments are processed securely through our third-party payment processors (e.g., Stripe). We do not store full credit card numbers, CVV codes, or full financial account numbers on our servers.
- Commercial Information: Records of products or services purchased, obtained, or considered; subscription status; and related transaction history.
- Internet or Other Electronic Network Activity Information: Device information and online identifiers, IP address, browser type, approximate location derived from IP address, browsing activity on our website, and information regarding your interaction with our pages, emails, and content.
We use the information we collect for the following purposes:
- Providing Coaching and Services: To deliver personal training sessions, health coaching, and related support; to respond to inquiries; and to provide customer support.
- Course Access and Digital Delivery: To create and manage accounts (if applicable), provide access to self-paced digital courses, deliver purchased content, and administer your participation.
- Communication and Administrative Purposes: To send administrative information, appointment reminders, onboarding materials, receipts, confirmations, service messages, and updates to our terms or policies.
- Personalization: To tailor coaching recommendations and educational content to your goals, preferences, and progress.
- Marketing and Promotions: To send newsletters, offers, and information about our services that may be of interest to you. You may opt-out of marketing communications at any time (see Section 6).
- Analytics and Improvement: To understand how our website and services are used, improve performance, troubleshoot issues, and develop new features, services, and content.
- Security and Compliance: To detect and prevent fraud or misuse, comply with legal obligations, and enforce our Terms of Service and other agreements.
Our website uses cookies and similar tracking technologies (collectively, “Cookies”) to help our website work properly, to understand usage, and to improve your experience.
What are Cookies?
Cookies are small text files placed on your device by a website. Cookies help a website recognize your device, remember certain information about your visit, and support site functionality.
Types of Cookies We Use
- Essential Cookies (Strictly Necessary): These cookies are required for core site functionality and security (for example, page navigation, secure areas of the website, fraud prevention, and enabling purchases and payments). If you disable these cookies, parts of the website may not function properly.
- Performance / Analytics Cookies: These cookies collect information about how visitors use our website (for example, which pages are visited most often, time on page, error messages). We use this information to measure and improve website performance and user experience. Where required by law, we will collect analytics information only after you provide consent via a cookie banner or similar tool.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or alert you about cookies. If you block or delete cookies, certain features of the site may not function correctly. You may also be able to opt-out of certain analytics cookies via any cookie preference tools we make available on the website (if implemented).
We do not sell your personal information. We may share your information with:
- Payment Processors (e.g., Stripe): To process payments and prevent fraud. Your payment is processed by the payment processor under its own privacy policy and terms. We receive limited information related to your purchase (for example, confirmation of payment and transaction details), but we do not receive or store your full payment card details.
- Hosting, Website, and Technology Providers: Companies that host our website and data, provide website and analytics tools, support customer communications (such as email delivery), scheduling, and other business operations.
- Service Providers and Contractors: Third-party vendors who help us operate our business (for example, customer support, IT support, marketing assistance). They are authorized to access personal information only as needed to provide services to us and are expected to protect it.
- Legal Requirements: If required by law, subpoena, court order, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect users, or investigate fraud or security issues.
- Business Transfers: In connection with any merger, acquisition, financing, reorganization, bankruptcy, dissolution, sale of company assets, or transition of service, where personal information may be disclosed or transferred as part of that transaction (subject to customary confidentiality protections).
We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you are a Massachusetts resident (or if we maintain personal information about you in Massachusetts), we maintain safeguards consistent with Massachusetts data security requirements, including 201 CMR 17.00. These safeguards include, as appropriate:
- Written Information Security Program (WISP): Maintaining a written information security program that is reviewed and updated periodically.
- Access Controls: Limiting access to personal information to authorized personnel and service providers with a legitimate business need.
- Encryption: Using encryption and secure transmission methods where appropriate for personal information transmitted over public networks and for certain personal information stored electronically, consistent with 201 CMR 17.00 requirements and industry standards.
- Secure Authentication Practices: Using reasonable authentication and credential management practices (for example, strong passwords and role-based access where applicable).
- Monitoring and Updates: Taking reasonable steps to maintain up-to-date security patches and malware protection.
- Vendor Oversight: Taking reasonable steps to select and retain service providers capable of maintaining appropriate security measures to protect personal information.
If we become aware of a security incident affecting your personal information, we will take reasonable steps to investigate and respond and, where required by applicable law, provide notice.
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct or update inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions (for example, to complete a transaction you requested, maintain business records, comply with law, or establish/exercise legal claims).
- Opt-Out of Marketing Emails: You may opt-out of receiving marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us using the information in Section 10. Even if you opt-out of marketing messages, we may still send you non-marketing communications related to your purchases or account (for example, receipts, service announcements, or policy updates).
- Cookie Controls: You can control cookie preferences through browser settings and any cookie preference tools we may provide (see Section 3).
How to Make a Request
To submit an access, correction, deletion, or other privacy request, contact us using the information in Section 10. To protect your privacy, we may take steps to verify your identity before responding. We will respond within a reasonable timeframe and as required by applicable law.
Body By Tanya is based in Massachusetts. We comply with Massachusetts data privacy and security laws (including 201 CMR 17.00) regarding the protection of personal information of Massachusetts residents. We maintain a written information security program (WISP) to safeguard your data.
Our website may contain links to third-party websites. This Privacy & Cookie Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party site you visit.
We may update this Privacy & Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.
If you have any questions about this Privacy & Cookie Policy or our data practices, please contact us at:
Body By Tanya Massachusetts, USA Email: [email protected] Website: https://www.bodybytanya.com
